The small type: if you should be searching for a unique gemstone or unique wedding present, Leibish & Co. provides a robust supply of top-quality, colorful, and conflict-free diamonds and gems. The family-run company is operating online since 1998 with an individual touch with which has won recurring company from around the world. Leibish & Co. makes it simple to purchase free rocks or even to make use of the free “Design your very own” instrument to bring the ideal bit of jewelry your. With decades of expertise and good artistry under its belt, Leibish & Co. is found on the verge of broadening the stock to watches and various other add-ons.
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Whenever Leibish Polnauer founded his first internet based diamond company in 1998, it got almost a complete time to upload a single picture and information to their web site â but he had been a visionary exactly who noticed potential during the fledgling world of e-commerce. “as he views the potential in a notion, he can try everything in the capacity to advance with-it,” said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed an effective, family-run operation along with his wife and kids providing in leadership roles. Obtained expanded a successful web business with workplaces situated around the world. Leibish & Co. is a leader in special colored expensive diamonds and gems being difficult to find elsewhere. Their expensive diamonds are also conflict-free, that’s an important factor for most shoppers.
“men and bisexual women websites come to you because they find some thing some various, something a tad bit more unique than what everyone provides,” Benji mentioned.
While Leibish & Co. supplies top-quality conventional diamonds, the business focuses on colorful, unique precious jewelry. When requested exactly why the business provides this type of a top consumer return price, Benji easily pinpoints the main reason.
“It is a mixture of exemplary items, fantastic solution, and precious jewelry created towards the greatest levels of perfection,” he mentioned. “The precious jewelry we make is not your everyday, mass-produced sort of item. Every piece is actually custom-made to perfectly fit the diamond or gem stone picked from the customer.”
A Family Affair With Personal Service
Leibish & Co. is actually a real family members company, with Leibish’s nearest and dearest playing key roles inside the company.
Leibish serves as Founder and President for the business, while his partner, Rosi, is the company’ Events management. Their unique eldest girl, Chavi, functions as top honors Jewelry Designer â basically a massive responsibility since custom precious jewelry comprises a lot more than 50per cent of organization’s company, Benji said.
Leibish’s oldest boy, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, that is a graduate associated with the Gemological Institute of The united states, could be the main Diamond Buyer for all the company. “Shmulik is, frankly, certainly many talented tone diamond experts in the industry,” Benji mentioned.
Leibish’s daughter Itzik is the company’s COO and works the nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, will be the businesses CFO.
“among the longtime members of the team, I can let you know that, though there isn’t any connection, they start thinking about myself, yet others, element of their family,” Benji said. “each of us bring our own expertise towards the business, but interact to constantly grow the organization.”
Customers are in addition treated like family at Leibish & Co., where the business invests electricity into personal service and revenue. “If you have ever addressed one specific agent, as an example, this is the exact same individual you may always manage, it doesn’t matter what you will be contacting or creating within,” Benji stated. “do not have confidence in driving customers to various departments when they’ve a concern or certain issue they want to handle.”
Consumers result from all around the World
Leibish has actually a few several types of customers: you’ll find buyers, exactly who mostly store through the web site, merchants, and the ones for the trade company, exactly who typically go to the organization’s major practices in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.’s clients are from the US. Its after that most popular audience is actually Canada, accompanied by great britain, Australia, Hong-Kong, therefore the rest of European countries.
Clients at every stage of existence shop at Leibish & Co., though most are involving the years of 35 and 54, Benji said. Furthermore, the organization garners about 300,000 web site visits monthly â and keeps most of its clients coming back again.
“along with a 70percent return buyer standing, we remain among the most popular companies within our market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. stocks high-end jewelry, but additionally maintains inventory freedom, especially for online consumers, Benji stated. The company offers numerous loose expensive diamonds and valuable gems, but their key goods are customized jewelry projects.
“We keep a large number of multicolor diamond and gem stone jewelry, which includes from the rarest shades actually seen,” he said. “we’re acknowledged most readily useful by all of our bread-and-butter services and products â yellowish diamond and pink diamond involvement rings. However, we offer diamond jewelry of almost every color, and valuable gemstones â such as sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, as well, but our knowledge is within the realm of color.”
For customers that have one thing at heart and require help making it a reality, Leibish & Co. offers a “Design yours” jewellery device, which Benji said is their most popular product.
“normally, when shopping for a unique portion, men and women often wish specific stones and setting designs they will have already dropped in deep love with,” the guy stated. The “Design your personal” instrument makes it possible for consumers to build an item using the material, setting, and material of their option.
“it permits them to deliver their particular desires your â with this knowledge in artistry,” Benji told united states.
Add-ons & brand-new Online Tools in Store for Leibish & Co.
As it looks forward to the long term, Leibish & Co. is actually gradually shifting toward higher-ticket products and a lot more product range. The business seems comfy branching off to new product lines considering the commitment and passion it relates to finest their current projects.
“There is discussed presenting numerous add-ons â for example deluxe watches, bags, plus pens,” Benji said. “But we chose to wait until we very first perfected the major distinct item, which is diamonds.”
Leibish & Co. is also searching for ways to carry on refining its well-known website, also. One way it intends to improve the web knowledge is through exposing enhanced truth attributes, that will offer virtual consumers a lot more of an in-store knowledge.
As a business having its origins in colorful diamonds and ecommerce, Leibish & Co. consistently innovate in a normal market which views modification since the exclusion, perhaps not the guideline.